The productivity of kindness, with Christina Kisley
This week, Graham is joined by Christina Kisley of Kisley and Wild, an organisation that makes it part of its mission to spread kindness. The episode features one of Think Productive’s free webinars on the productivity of kindness.
> Rejecting the “business baddy” narrative
Graham begins by talking about some of the leaders who’ve gained prominence in recent memory, and dispels the myth that you have to be ruthless and uncaring in order to succeed. He also discusses trust, and how building trust increases the likelihood of people wanting to work with you more than once.
> The seven traits of kind leaders
Chris and Graham lay out their core values for successful, kind leadership:
* Clear vision and values
* People first, work second, always
* Being a cultural architect
> Kind people stand for things, but value and respect other people in the process.
Chris describes how being kind is about telling the truth for the benefit of the receiver, rather than being “nice” and avoiding conflict. She also defines the “dirty yes” as nodding your head in a meeting, and then using a backchannel to say no.
> That sucked, but I love you
Chris continues with the idea of constructive feedback, delivering constructive criticism with generosity, with the goal of ensuring the person’s intention matches their impact.
> Making space for what matters
Graham closes the main body of the webinar by talking about putting people first in all situations, and recognising that people always come before the task.
Chris and Graham then take questions from participants in the webinar on
* how to deal with “brutal feedback”
* the risk in trust and autonomy
* balancing client needs with team needs
* moving from niceness to kindness
* putting people first, when under pressure
[Graham Allcott](http://www.grahamallcott.com/) is the founder of [time management training](http://thinkproductive.co.uk/ "Link: http://thinkproductive.co.uk/") company [Think Productive](http://thinkproductive.co.uk/).
This podcast is produced by [Origin](https://origin.fm/).
Brought to you by Graham Allcott of Beyond Busy